Frequently Asked Questions
Where are your offices located?
Ponchatoula (downtown) .. 165 W Oak Street, Ponchatoula, LA 70454
Mandeville (on Interstate 12 at Hwy. 59) .. 1665 Dove Park Road, Suite 700, Mandeville, LA 70471
Slidell (in Slidell Memorial Hospital Founders building) .. 1150 Robert Blvd., Suite 350, Slidell, LA 70458
Franklinton (near Riverside Hospital) .. 802 Riverside Drive, Franklinton, Louisiana 70438
Are all of your urologists certified?
Yes. All of our urologists are certified by the American Board of Urology, as well as the National Board of Physicians and Surgeons.
Which urologist is right for me?
Our urologists are caring practitioners with extensive experience in urologic surgery, cancer care, kidney stone care, female urinary tract infections (UTI), prostate enlargement, erectile dysfunction, low testosterone, and much more.
Dr. Watson specializes in outpatient office care (rather than hospital work) and is available to see new patients at our office locations in Ponchatoula, Slidell, and Mandeville. If you prefer an experienced doctor who will provide you time, insight, and attention to detail, Dr. Watson is perfect.
Dr. Neitzschman is an excellent choice for patients who may be considering major surgical intervention, in addition to other general urology needs. Dr. Neitzschman currently sees patients in our Slidell office, as well as at many area hospitals.
Why is Northlake Urology best?
We are the most experienced urology group on the Northshore. Each of our practitioners has over 20 years of private practice experience in patient care. We are strictly an independent private practice group. This means that we are not employed, contracted, or otherwise obligated to any large medical conglomerate. We work for no one but you. The advice and care that our doctors provide is designed only with your personal needs and desires in mind. We advocate for you, and no one else.
Must I have insurance?
No. Medical insurance is not necessary. Discount direct payments are accepted.
What medical insurance do you accept?
We take most medical insurance plans including commercial plans, Medicare, Medicare advantage plans, and even health cost sharing plans (healthshare ministries). Once you request an appointment we contact your plan to confirm acceptance and benefits. Give us a call with your insurance information and we will check for you.
Do you accept Medicaid or Medicaid advantage plans?
No. We are not accepting new patients with any form of Medicaid. In Louisiana, potential patients covered by Medicaid may see their primary care physicians, the state Medicaid office, or the LSU system of hospitals and outpatient care facilities for directions to available urology services.
Do I need a referral to make an appointment?
No. Referrals are not necessary. You may schedule your appointment any time. If we should find that medical records are needed, we will ask you to sign a form allowing us to request appropriate records.
Do your urologists see women and men?
Yes. Women make up nearly half of our patients. We evaluate women who suffer with urinary incontinence, urinary infections (UTI), atrophic vaginitis and many other female urological conditions. Erectile dysfunction, low testosterone (hypogonadism), fatigue, decreased libido, prostate enlargement, PSA elevation, prostate cancer, bladder cancer, kidney stones, kidney cysts, kidney masses, kidney cancer, varicoceles, hydroceles, infertility, and vasectomy represent some of the many issues for which our male patients seek care with our doctors.
Do you use nurse practitioners?
No. We do not use nurse practitioners. We know many highly qualified nurse practitioners and respect their value in particular settings, such as primary care. However, when patients seek very highly specialized medical care like urology, they typically want to know that the doctor is working directly on their behalf.
May I see the doctor for face-to-face office visits?
Yes. You may choose to see your our doctors for in person visits anytime you like. We also see patients via telemedicine using our encrypted (private) computer or telephone portal. However, the type of visit that you schedule is strictly your choice.
How soon may I see the urologist?
Quickly. While our routine office schedule may be booked for several weeks, call us for more pressing needs and our doctors will work you into our schedules to get you seen quickly, even for new patients.
Do urologists recommend natural supplements?
Yes. Our urologists recommend thorough urology evaluation and natural supplements where indicated. For over 20 years, our patients have entrusted their natural supplement needs to Theralogix urology. Made in the USA, Theralogix formulations use only the highest quality NSF® International certified ingredients for products:
Prostate 2.4 (containing Novasoy® soy isoflavones, Lycored Lycopene™ whole tomato extract, and selenium)
Prostate SR® (containing beta-sitosterol with saw palmetto from Serenoa repens berries)
Prostate PQ® (containing quercetin with Graminex® rye glass flower pollen)
CitraLith™ (kidney stone citrate supplement containing magnesium citrate and pyridoxine)
Prosteon and TheraCal bone health supplements (containing boron, calcium citrate, high-dose vitamin D3, vitamin K2, magnesium)
Bladder 2.1 (formulated to support a healthy bladder lining in patients who are not active smokers)
TheraCran® One UTI cystitis supplement (containing proven high-count natural cranberry PACs)
TheraVir® (with immune support ingredients including vitamin C, vitamin D, zinc, quercetin, copper, and melatonin)
Conception-XR® male fertility supplement (containing high-dose antioxidants, methylated folate)
OptiFlex® joint health (with glucosamine and chondroitin)
TherOmega® omega-3 fish oil supplement (rich with EPA and DHA omega-3s)
TheraHemp™ enhanced-absorption broad-spectrum CBD hemp oil supplement
Canabrex® CBD-free endocannabinoid supplement
Thera-D (vitamin D in choice of 2000, 4000, and 6000 international units)
Essentia multivitamin for women (with iron and folate), Companion multivitamin (without vitamin K, vitamin D, and iron)
Physicians and nutritional scientists at Theralogix continually improve these urology and wellness formulations as new scientific and clinical information becomes available. Our patients benefit from Theralogix' fast delivery, free shipping, and the very best available discounts using this direct-to-customer link. Have questions about any urological condition or urology health and wellness supplement? You may consult directly with Theralogix dietitians by telephone or schedule your face-to-face or telemedicine appointment here. Call us any time!
Are men's health and prostate supplements commonly used?
Yes. Men's health prostate supplements are often preferred by patients over pharmaceuticals for men with symptoms commonly known as 'LUTS' (lower urinary tract symptoms) or 'BPH'. Obviously, natural prostate supplements are very safe, when precautions are followed. While medications are often effective for LUTS, the benefits of nature's medications (supplements) seems obvious.
Our patients have used Theralogix' Prostate 2.4 for 20 years. Made in the USA, this formulation of Novasoy® brand soy isoflavones, Lycored™ brand lycopene (from whole tomato extract), selenium, vitamin D, and vitamin E is the flagship prostate support supplement offered to most all men. The long-term track record of Prostate 2.4 speaks for itself. If basic prostate health is the goal, diet, exercise, and the blend of ingredients in Prostate 2.4 are excellent starting points.
Another long-standing dependable prostate supplement is Theralogix' Prostate SR, a made in the USA blend of phytosterol (beta-sitosterol) and saw palmetto berry extract. The SR in the name stands for Serenoa repens, the genus and species name for saw palmetto. Saw palmetto extract is likely the worldwide number one most commonly used prostate health supplement.
Our urologists also commonly recommend another Theralogix made in the USA prostate health supplement known as Prostate PQ. This newer supplement contains Graminex® rye grass flower pollen extract (grown in Ohio). This nutrient is rich in amino acids, antioxidants, and phytosterols promoting immune health and healthy urinary tract function. Prostate PQ also contains quercetin, an antioxidant nutrient found in red wine, onions, apples, and green tea. Studies suggest that this combination of rye grass flower pollen and quercetin may have a role in the long-term management of chronic prostatitis and chronic pelvic pain.
Can men use all three Theralogix prostate products together (Prostate 2.4, Prostate SR, and Prostate PQ) ?
Yes. These supplements do not have any of ingredients in common. Each prostate supplement is different and some men use the natural ingredients for different reasons. All of these formulations promote prostate health. Depending on a particular patient's needs, a man may take one, two, or up to all three Theralogix prostate products.
Are men's health and hormone support supplements available?
Yes. While with significant hypogonadism (low testosterone) commonly require medications or testosterone replacement therapy, many of our patients prefer natural supplements. There is a place and situation for every medical treatment, but there are high quality prostate specific natural supplement options, as well as men's reproductive health supplement options that our patients take advantage of via our trusted partner Theralogix urology. For hormonal health, some men use DHEA. This adrenal hormone is known to decrease with aging, leading some to suggest that using DHEA as a supplement may be beneficial. Yet quality human studies are lacking and the final analysis on DHEA is incomplete.
Are vegetarian and vegan urology supplements recommended?
Yes. Plant based vegetarian and vegan supplements are available through our trusted partner Theralogix. For questions about these topics you may consult by telephone with a certified Theralogix dietitian here. Review all Theralogix plant-based vegetarian supplements here, and see all Theralogix vegan supplements here.
What should I do in the event of a true medical emergency?
Call 911 or go directly to the nearest quality hospital emergency room. Not all hospitals have urology services and your doctor cannot be available at all times.